This 1-day Introduction to Consulting Skills course is designed to equip professionals with the core skills needed to operate effectively in a consulting role, whether internal or external. It focuses on the consulting process, client engagement, problem-solving, communication, and managing stakeholder expectations.

Participants will gain practical advice, tools and frameworks they can immediately apply to real-world consulting scenarios.

Target Audience

This course is for anyone interested in learning more about the consultancy process or starting out in consulting and wants to understand the skills associated with consulting.  

Learning Objectives

By the end of the course, participants will be able to:

• Understand the Consulting Lifecycle – Identify the key stages of the consulting process—from initial engagement to delivering value and closing the assignment.

• Learn how to position yourself as a trusted advisor and create strong client relationships.

• Understand the importance of Project Management.

• Understand client problems and recommend actionable solutions.

• Learn different ways to carry out research, how to handle, analyse and present data.

• Understand the importance of communication in consulting – the when, what and how of communication.

• Understand how to handle resistance, align expectations, and ensure stakeholder buy-in throughout a project.

• Learn strategies for dealing with challenging client interactions or conflict effectively. 

The course is underpinned by real life practical examples and exercises are d to solidify learning. The course is delivered by a qualified consultant and trainer to enhance learning.