Suzanne Barclay Blog

The Power Trio: People, Processes and Products in Organisational Success In the ever evolving landscape of business, organisations are constantly seeking ways to stay competitive, innovative and resilient. While technology and market trends often steal the spotlight, the true backbone

When we think about communication, we often focus on the words we use. Here is the twist: what you say is only a fraction of what people actually hear. According to communication expert Albert Mehrabian, the impact of a message

Strategic planning is essential for any organisation that wants to move forward with clarity and purpose. For newcomers the language used in strategy sessions can feel like a foreign dialect – full of buzzwords, acronyms and abstract concepts. If you